Shipping policy
Shipping Policy
At CartZin, we are committed to delivering your orders safely and on time across the United Arab Emirates.
Shipping Coverage
We currently offer shipping services across all cities in the UAE.
Order Processing Time
All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Once your order is processed and shipped, it will be delivered within 7 business days. Delivery times may vary slightly depending on your location and external factors.
Cash on Delivery (COD)
We offer Cash on Delivery as a payment option. Please ensure that the correct amount is available at the time of delivery.
Shipping Charges
Shipping charges (if any) will be clearly displayed at checkout before you complete your purchase.
Order Tracking & Confirmation
After your order is shipped, our delivery team will contact you with delivery updates. Please ensure your contact details are accurate to avoid delays.
Delivery Attempts
Our delivery partners will attempt to deliver your order. If you are unavailable, they may contact you to reschedule delivery.
Delays
While we aim to deliver within the promised timeframe, delays may occur due to unforeseen circumstances such as weather conditions, public holidays, or logistics issues. We appreciate your patience in such cases.
Returns & Exchanges
We offer a 7-day return policy. If you receive a damaged or incorrect product, please contact us within 7 days of delivery for assistance.
Contact Us
If you have any questions regarding shipping, please contact our customer support team.